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Our Customer Reviews

What Our Customers are Saying
  • An A+ kind of man
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    “Wonderful! Kyle was professional, courteous and helpful. He explained all he was doing, and never "talked down" to me. Got the job done quick too!. Also,explained to me how to avoid future problems. Sweetest young man!”

    Terry R.

  • Great Job!!!
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    “Great Company efficient, fast, and knowledgeable. My technician James did a awesome job!”

    Kate H

  • Super Plumbers to the Rescue!!
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    “From the first point of contact with their staff that handles scheduling, to the follow-up call from their customer service department once the job is completed, Cregger Plumbing is phenomenal! As a repeat customer, Cregger is the only plumbing company that I use for my home or business. My most recent service was due to both a leaky faucet and a leaky vacuum breaker on a shampoo bowl in my salon. I consider myself to be pretty handy and figured I could replace the parts. I thought to myself, “It’s a simple fix. No need to call in the big guns.” Boy was I wrong! What I did not know was that, among other things, the shutoff valve was faulty; I ended up with a leak/stream of water that was way beyond my skill set. Needless to say, I called in the big guns! Kristen, who took the call, understood the emergency and scheduled my appointment for as soon as possible. In a short amount of time, Super Plumber Keith arrived to save me from myself, and was able to quickly repair the leak and replace the shutoff valve. He even replaced the ancient shutoff valves on the other shampoo bowls; ensuring that, if I should ever try to be handy again, I would at least be able to turn the water off! That same afternoon, after making the easy decision to retire from amateur plumbing, I purchased a new a faucet for one of the other shampoo bowls and, the next morning, Super Plumber Ryan installed the fixture and new supply lines for me. Thanks to their teamwork, all is well in my world!! If you are reading this review, then you are a savvy consumer who likes to be informed before choosing a company to do business with. Look no further! Cregger Plumbing is quick to respond, and the office staff always exceeds my customer service expectations. Their fees are very reasonable, and Cregger Plumbing does not try to exploit your dire situation by using unscrupulous scare tactics to up-sale or overcharge. Cregger’s Super Plumbers are the best in the business; they are highly skilled professionals, and obviously enjoy what they do! Call Cregger Plumbing, you will not be disappointed!”

    Salon Owner

  • The best company out there.
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    “The best company out there. Just saw a story on Fox2 news that they replaced a boiler and hot water heater for a woman in need for FREE! God Bless you guys. Love hearing stories like that.”

    Victor V.

  • They came over and the job was done very quickly and were so knowledgeable.
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    “Was so pleasantly surprised that I was able to get someone to my house within the same day of initial contact! They came over and the job was done very quickly and were so knowledgeable. I actually learned a lot! They even called the next day to follow up and make sure all was well. Thank you!”

    Jackie Z.

  • Kevin was professional, confident, and was finished with the work in a little over an hour.
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    “We have a boiler in our home, and Kevin came out to help us get our baseboards working. Air valve and system bleed, and we are all set! Kevin was professional, confident, and was finished with the work in a little over an hour. Pricing very reasonable!”

    Jennifer B.

  • Excellent company and our new plumber!!
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    “I am not one to typically write reviews because I seldom take into consideration other peoples' reviews myself. However, Cregger is an exception. We had an above-ground gas line that we needed put underground so we could have a patio installed. I called several companies for estimates. One never showed up; others gave us estimates ranging from $1,500 to $2,100, with the assumption that my husband and I would dig the eighteen inches deep, 17 foot long, 12-inch wide trench ourselves. By coincidence, I saw a Cregger truck in a drug store parking lot near our house and gave them a call. Cregger's estimate was significantly lower than anyone else AND it included digging the trench! We had a one week delay on the job due to weather, but when Cregger showed up the next week, they had devised a method that would be equally effective, but would take less time and would be notably less expensive that our original estimate. Cregger showed up promptly; did the job efficiently; cleaned up the work area and left it looking great; then followed up the next day to confirm that we were satisfied with the job. Excellent company and our new plumber!!”

    Theresa P.

  • I would recommend them a 5-star!
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    “Awesome company. I would recommend them a 5-star! Kevin and Jason are the best!”

    Glenn A.

  • Efficient, knowledgeable, reassuring and dependable.
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    “Efficient, knowledgeable, reassuring and dependable. The best plumbing/boiler service company we have ever used. I highly recommend using this company.”

    Alison K.

  • Will recommend and use any chance I get. Thank you!
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    “Excellent service provider with quality workmanship and fast response. Will recommend and use any chance I get. Thank you!”

    Joe Q.

  • Without hesitation, Cregger is my company of choice, and I will confidently refer them to anyone in need of the services they provide!
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    “As a small business owner, I am hypersensitive to customer service. Because of the outstanding level of service I received from Cregger, I feel it's necessary to share my experience… I have a 3-year-old water heater in my salon, which was purchased from, and installed by, a different company. Since purchasing the water heater, the pilot light has inexplicably extinguished itself on more than one occasion. Each time, unable to reignite it myself, I contacted the company that installed the unit. Each time, the installer/repair technician/owner experienced difficulty in reigniting the pilot light. On the most recent occurrence, 9 AM on a Thursday morning, he actually refused to come out to “fix” the issue, indicating that it was MY fault for buying the water heater that HE sold to ME. Being a salon, the absence of hot water means I cannot service clients; thus, my business suffers. Frustrated, angry, and in dire need of a solution, I contacted Cregger Plumbing. Cue the superhero music because they saved the day!!! The trophy for master facilitator goes to Emily, the customer service angel! Exceptional from the start, she immediately understood the importance of getting the water heater operational. My problem became her problem and, for the first time since the debacle began, my anxiety was gone and I could breathe. The plumbers, Bob, Jason and David, should wear capes and an SP for Super Plumber across their chests. Identified as the culprit of my hot water woes, Bob replaced a faulty gas control valve. Jason and David returned to replace the hot and cold valves. Each Super Plumber was experienced, professional, clean and courteous. Most importantly, they were quick! Within a few hours, I had hot water!!! Because of Cregger’s commitment to customer service, I was able to reopen Friday, one of the busiest days of the week. Without hesitation, Cregger is my company of choice, and I will confidently refer them to anyone in need of the services they provide!”

    Former Customer

  • I was able to make an informed decision and not one in panic because the toilet overflowed!
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    Read Stacey R.'s review of Cregger Plumbing & Sewer Service on Yelp

    Stacey R.

  • Thank you Cregger, we tell everyone to call you guys FIRST when they need a plumber!
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    Read Julie D.'s review of Cregger Plumbing & Sewer Service on Yelp

    Julie D.

  • I'd read about this company and was glad I called. My drain is running like new.
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    Read Sharon D.'s review of Cregger Plumbing & Sewer Service on Yelp

    Sharon D.

  • I've used Cregger three times over the past couple years and they have been great all 3 times.
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    Read Derek P.'s review of Cregger Plumbing & Sewer Service on Yelp

    Derek P.

  • Top-notch friendly service all around. Thank you!
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    Read Nate S.'s review of Cregger Plumbing & Sewer Service on Yelp

    Nate S.

  • Very responsive and professional.
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    “Very responsive and professional. Thank you so much.”

    Matt C.

  • Wouldn't use anyone else.
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    “Excellent service, prompt, courteous and professional. Wouldn't use anyone else.”

    Bryan S.

  • Cregger is my go-to plumber and I will be referring them to all my friends!
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    “I needed copper pipes repaired in my basement, Cregger sent Jason and Kevin to my house. They were fast, efficient, and the price was very reasonable considering the difficulty of the job. Also, they were very patient with the questions I had for them. Cregger is my go-to plumber and I will be referring them to all my friends!”

    Emily S.

  • He did an incredible job, was friendly, professional and went above and beyond to make sure we were happy!
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    “Just had Kyle from Cregger at the house to replace our Sump Pump. He did an incredible job, was friendly, professional and went above and beyond to make sure we were happy! We will definitely be calling them for any plumbing needs in the future!”

    Dallas B.

  • They are the only plumbing company we use, we could not be happier with their service.
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    “We have had three plumbing issues come up in the last four months. Three months prior to that we had Cregger replace our hot water tank as a maintenance issue, pre-planned. One time it was a big repair, twice smaller issues. Each time the technician (whom we know now by name) was professional and took the time to explain what he was doing and why, even checking on prior repairs he had done, to be sure everything was still good. The office staff is also very polite on the phone. They are the only plumbing company we use, we could not be happier with their service.”

    Kim J.

  • Good people and easy to deal with. Thanks for everything.
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    “It's hard to find trustworthy companies these days. The guys at Cregger will not sell you something that you don't need. Good people and easy to deal with. Thanks for everything.”

    Joe R.

  • Fast response and reliable!
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    “Amazing service. Fast response and reliable! :)”

    Justin W.

  • Never calling anyone but Cregger again! Fast, affordable, honest service!
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    “Very reasonable pricing especially for weekend service when we really needed someone to come fix an issue. Never calling anyone but Cregger again! Fast, affordable, honest service!”

    Lisa S.

  • Everyone is very nice!
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    “Everyone is very nice! Greg came to my home very knowledgeable! I did have one complaint I sent an email over and within minutes someone replied and Greg was back to address the issue. I'll definitely be a returning customer.”

    Lo L.

  • We have used Cregger's several times over the years and have been more than satisfied with their work.
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    Read Patrick R.'s review of Cregger Plumbing & Sewer Service on Yelp

    Patrick R.

  • I give Cregger 5 out of 5 stars hands down... their service has been excellent with each interaction.
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    Read William F.'s review of Cregger Plumbing & Sewer Service on Yelp

    William F.

  • Would highly recommend this local and trustworthy business to anyone.
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    Read Sampson S.'s review of Cregger Plumbing & Sewer Service on Yelp

    Sampson S.

  • The office people helped me with the insurance claim and went above and beyond what they needed to do in helping me resolve my issues.
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    Read Barbara H.'s review of Cregger Plumbing & Sewer Service on Yelp

    Barbara H.

  • Greg was fabulous and answered all my questions.
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    “Came out last minute on a Saturday to help diagnose a water leak issue. Greg was fabulous and answered all my questions. Very happy with them and so happy we didn't have to wait til Monday to get our problem fixed.”

    Caite M.

  • Professional and timely service.
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    “Professional and timely service. They replaced my sewer drain in one day (in the rain) and did an outstanding job! They also replaced my water heater. Best hot water ever!”

    John D.

  • Great work and were very professional.
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    “The 3 times we've had them out they've done great work and were very professional.”

    Jo H.

  • I'm very pleased with the way the plumbers handled my job.
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    “I'm very pleased with the way the plumbers handled my job. I had never used them before but they diagnosed the problem and went to work to fix it.”

    Harriet H.

  • Guys were very careful not to disturb any plants, extremely polite and professional!
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    “Had Cregger replace the main line all the way out to the street. Guys were very careful not to disturb any plants, extremely polite and professional!”

    Matthew B.

  • Would definitely recommend them to anyone, and will use them again in the future.
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    “Had Cregger out for stack repair and a water heater replacement. They were timely and very pleasant to work with. The price was very fair and they worked quickly and cleaned up after themselves. Would definitely recommend them to anyone, and will use them again in the future.”

    Tricia K.

  • I would and will recommend Creeger to anyone with water heater issues.
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    Read Laura L.'s review of Cregger Plumbing & Sewer Service on Yelp

    Laura L.

  • This is the only company I will ever call.
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    “Called Cregger to get a second opinion. A different company told us we needed to replace our sewer line for almost $10,000!!!!!!! The techs came out and found that the whole problem was 1 root spot!!!!!! They cleared it with a large cutter and we have had no problems since. What a pleasure. This is the only company I will ever call.”

    Derek M.

  • They wore boot covers which I and my new carpet appreciated.
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    “Had them out to do service work for me. Their Prices were reasonable, and the guy that came out was courteous and efficient. They wore boot covers which I and my new carpet appreciated. They were able to fix the issue quickly. I would recommend them to anyone, and have- my friend used them just a few days ago and thought they did a great job. I always prefer to give my business to the little/independent guys who actually care and not the roto- plumbing companies who are corporate and don't care. This company has been in business a long time.”

    Wilson G.

  • Incredibly efficient. On time and clean.
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    “Incredibly efficient. On time and clean. Quoted a fair price with no games or price books... completed work perfectly. We were thrilled. No pressure by the technician either, who was an actual plumber, not a salesperson.”

    Former Customer

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