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We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Cregger Plumbing, Heating, Cooling & Electrical, may collect from you, and how it is used. By using our website, www.creggerplumbing.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 248-543-1190 or via mail Attn: Privacy Officer, 2335 Goodrich Street, Ferndale, MI 48220.

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CREGGER SPECIALS

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What Our Customers Say

Joe C avatar

Joe C

9 days ago

Joe clearly communicated with professionalism and identified the problem. I’ll keep calling Cregger.

colleen coyne avatar

colleen coyne

22 days ago

Jake was absolutely fantastic-smart articulate & so helpful with our plumbing issues- thank you 🙏

Kevin DeVoe avatar

Kevin DeVoe

22 days ago

Jayden did awesome!

Kida avatar

Kida

22 days ago

Called to have my ac unit looked at as the fan wouldn't spin and the unit itself was making a terrible clicking and whining noise. Paul got the problem figured out quickly and got my air conditioner running smoothly again in no time at all. He took the time to show me what the problem was and even gave a detailed explanation of what was going on.

Fadi Salem avatar

Fadi Salem

22 days ago

Representative was very friendly.

Dennis avatar

Dennis

23 days ago

Alex, was very thorough and courteous , on time, and respectful of property.

Dan Felicelli avatar

Dan Felicelli

23 days ago

While my issue was very minor, Paul was fantastic explaining what had happened and what caused my issues with my A/C. He was also very thorough in checking every possible option to make sure he knew exactly what had happened.

Shera Dickie avatar

Shera Dickie

23 days ago

Problems were solved quickly. Technician very polite.

James sedlock avatar

James sedlock

23 days ago

Tim was here did an excellent job diagnosing the problem and noticed a few other problems

Fishay avatar

Fishay

23 days ago

David showed up and knocked the job out fast. Explained everything clearly and was thorough to make sure everything worked properly when he was finished. Great guy, great service I will be recommending Cregger and David to anyone that needs plumbing work, great job!

Jesse Walker avatar

Jesse Walker

24 days ago

I had a great experience with this company from start to finish. The receptionist who answered my call and scheduled everything was very friendly, respectful, and polite, which made the process easy and stress-free. Tim Arnold, the technician who replaced my hot water tank, was also incredibly friendly, respectful, professional, knowledgeable, and efficient. He made what could have been a stressful situation feel smooth and easy, and honestly made replacing my hot water tank an enjoyable experience. I would absolutely recommend this company to friends and family and look forward to working with them again in the future!

John Pinchum avatar

John Pinchum

24 days ago

Unfortunately, we canceled the repairs to be done, but the customer service was excellent.

Steve Dawson avatar

Steve Dawson

24 days ago

Brian did a great job. Very quick and clean.

Sean Harmon avatar

Sean Harmon

24 days ago

Desmond was cool, knowledgeable and worked with me to answer questions and make sure I was cooking in this heat anymore. He was quick, courteous and just a great professional

Luis Basurto avatar

Luis Basurto

24 days ago

Very happy with the services provided. Matthew came to diagnose our problem and was able to replace our water heater all within a span of 3 hours. Was very professional, explained every step of the way and made sure to provide exceptional service the entire appointment. Would highly recommend to anyone looking for help with their water heater!

Kailee Wilson avatar

Kailee Wilson

25 days ago

Overall was fixed and working in little to no time at all. I was very pleased with my service and Paul was amazing. Not to mention they came out same day, on the weekend.(Sunday) and within a few hours of calling. Amazing amazing amazing.

Mike Connolly avatar

Mike Connolly

26 days ago

Diagnosed problem had parts and repaired the backflow preventer valve All tested good Tech was well qualified, knowledgeable and courteous

Christy Knight avatar

Christy Knight

26 days ago

What a great experience with Ethan Johnson! Ethan is knowledgeable, thoughtful and a definite problem solver!

Tony Griffin avatar

Tony Griffin

27 days ago

Chris did a great job. Everything was done professionally and I a timely manner.

Margaretha Watson avatar

Margaretha Watson

27 days ago

I didn't expect it to be this expensive. But the plumbers were respectable and friendly. They did a great job

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Contact us at 248-543-1190 for expert guidance.

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    A technician in a uniform and cap smiles at a woman while holding a CREGGER brochure. They stand in a sunlit room, conveying a friendly tone.